Today’s always connected digital experience enables consumers to search online for anything, at anytime, and access millions of results—then instantly make a transaction. This is where the brand challenges (as well as the opportunities) begin.
Being part of the digital ecosystem requires businesses to play by a variety of customer-driven rules of engagement. One of the most important rules of engagement is hiring and growing a team of talented chat agents. These employees are charged with personally nurturing customer relationships and providing a best-in-class customer experience. The benefits of an all-star agent team truly impact bottom-line business results.
Position your team for success
While the right technology enables success,your brand’s results will be only as good as your chat agents’ best efforts—this is where the human factor comes in! Chat agents are your frontline and can either make or break your customers’ experience. Read more...
In today’s business world, companies need a strong virtual presence if they want to stand out above their competition. The Internet has changed the way we interact, communicate and seek information. Even with a great looking website, if your business is ran out of a small office or out of your home, prospects might be turned off and be less likely to trust in your service or product. You can leverage virtual office services to better brand your business and project a professional image by keeping these five tips in mind. Read more...
Reducing unnecessary small business costs doesn’t have to be complicated. Often, cutting out unnecessary expenses can go a long way toward improving your bottom line. A variety of considerations, such as going paperless and utilizing virtual office spaces, to marketing online, can add up and make a huge difference. If you’re looking for ways to maximize profitability and efficiency by while reducing costs and overhead expenses, keep the following steps in mind.
1. Go Paperless
The cost of paper might seem minimal when compared to other expenses, but it can add up to a large sum over time. Going paperless is not as drastic of a change as it might seem to some business owners. In fact, you can perform your daily functions in virtually the same way—without the extra cost. Technology has come a long way over the last few decades, and competitive businesses are taking advantage of new tools and services to run more efficiently and effectively. Read more...
Today’s entrepreneur has a much wider reach thanks to mobile solutions that give them the ability to do more with less. The bottom line? These up-and-comers are competing with the big dogs like never before—and sometimes they even become big dogs, too.
But it all starts with using new and emerging technology to save money and increase market presence.
The Mobility Movement
Armed with the ability to accomplish nearly every single business-related task by using a smartphone or tablet, today’s entrepreneur is nothing if not mobile. Technology is fueling this movement, thanks to cloud-sharing software, apps that enable real-time collaboration and GPS systems that allow you to virtually travel more efficiently with coworkers by signing into Facebook. And when small-business owners and entrepreneurs need work spaces, they can rent them for small one-time fees through virtual office services like Davinci Virtual. Read more...
Davinci Virtual is proud to present an infographic guide to virtual office space for your business. Utilize this graphic to learn about virtual office solutions and the benefits that a virtual office space can offer you. Contact Davinci Virtual to get your virtual office today.
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With over 23 million of them in the U.S. alone, small businesses have become big business. And technology is making them competitive with larger, more established companies.
Think about how different people work today as opposed to ten years ago. IT costs to set up a domain and server? Gone. Now you can use your smartphone to access your email, share documents, videoconference, access your calendar and much more. And with mobile and virtual solutions, small businesses can operate from anywhere in the world, professionally and efficiently.
Mobility Is A Game Changer
Next time you’re in public, look around you. Notice how many people are either using their handheld device or a tablet. Sure they could be texting a friend or playing Candy Crush, but many of them are working. Those handheld computers are allowing small business owners to not only work on the go, but do more and spend less—especially if they take advantage of the plethora of available business apps. Read more...
Running your own small firm or solo law practice isn’t easy. You must constantly increase your client base, work to stay current with practices in your area and learn marketing skills — all in addition to running a business. It’s time-consuming and uncertain. But there are plenty of positives, too—like being your own boss. Fortunately, resources are available to help you meet these top seven challenges.
1. Modest Salaries
Especially in the beginning, small firms offer smaller salaries than larger firms. But the almighty dollar isn’t the driving force for many attorneys. Just like in other professions, some people put themselves through school, incur large student loans and work long hours because they love what they do and enjoy helping people. Keep this in mind when you’re working long hours to build your business. Read more...
Ten years ago, owning a small business meant having a physical office. But today that’s just not the case. Mobile devices, broadband connectivity, cloud computing and other technologies are allowing employees to work from home or on the go. Now you have the option to do the same and ditch huge leasing and equipment fees while increasing the flexibility of your business. But should you? While it has many benefits, operating from home isn’t right for every small business owner. Here are some big factors to consider.
Client meetings and employee interaction
A physical office allows you to host client meetings and showcase your business. It also gives you the ability to collaborate with your clients in person—making it easier to know if you’re meeting their needs After all, you can’t read body language behind a computer screen. And employee camaraderie is a large part of most people’s lives. More importantly, in-person collaboration can be central to a project’s success. Read more...
Computers have made people more mobile than ever. They use them for work and play and everything in between. Once hosted office solutions came along, you could really hear those freedom bells!
Then came hosted solutions and the whole business game changed. You mean I can access all my business programs online? I don’t have to update my software and pay a high priced techie to manage all of it? Or worry about someone making a mistake and wiping it all out? Wow! Sign me up!
There’s one expense that many businesses have trouble paying all the time – especially new ones. And that is rent. You know, that glorified storage space where you sit all day and sometimes into the night to crank out your work? Read more...
I must admit I love evolution. Well, maybe not the Darwinian kind exactly, but usually evolution pertains more to forward thinking. Take, for instance – the cloud. For those who’ve been living under a rock (sad, but true), the cloud is where it’s at in terms of business. That’s slightly ironic since it’s in cyberspace, hence where is it really located? Oh, that’s right. In the heavens. Good place for it in my book. Beats battling the traffic!
But, seriously, for any small business, success is going to depend heavily upon how well the company is managed. And that includes that magical term, efficient – challenging for any business, let alone ones with limited resources.
Most would agree that it takes a lot of moxy and a great deal of time and money to start and operate a business. What investors care about – and that includes the owners themselves (they are investors too – in fact, the biggest ones) – is that there is a high chance of turning a profit. Read more...