Small business owners understand too well the need to cut costs wherever they can. As a growing business, you need to increase profit as much as possible to stay ahead. Saving money, even in small increments, can make a huge difference with trying to reduce overhead.
Overhead costs can include everything from marketing, salaries, equipment and supplies, office leases, and utilities. Many business owners struggle to maximize revenue when they are paying for so many expenses, many of which may not be necessary. Luckily, there are simple things you can do as a small business owner to lower office costs in the new year.
1. Work from home
Most businesses in today’s market conduct business virtually, making a physical storefront almost obsolete—giving small business owners a huge advantage. You can save hundreds of dollars a month simply by opting to work from home instead of chaining yourself to an office or storefront lease. Read more...
With the holiday season fast upon us, stores, malls, and radios are filled with holiday songs. One that resonates with audiences of nearly every age and has proven the test of time is “The 12 Days of Christmas.” Most of us believe it refers to the 12 days prior to Christmas Day. To the contrary, the 12 days either start with Christmas Day itself or with the day after (December 26) and end on the Feast of Epiphany (January 6).
The best known and one of the earliest versions of the song appeared in the late 18th century and depicted the 12th night as a time of merrymaking whereby a leader would recite a verse and each of the players would repeat it. Whenever one of the players erred, they had to pay a penalty such as offering up a kiss or a sweet.
No kisses or sweets but virtual office location “gifts” Read more...
New Year’s resolutions aren’t just helpful for personal growth, they are helpful when trying to improve your business as well. As you begin to strategize your business plan for 2015, it is imperative that you establish achievable goals to make the next year more successful than the last.
While it is good to aim high, New Year’s resolutions—both personal and professional—must be attainable. There are many small things you can do as a business owner that yield perceptible results to ensure your business’s success throughout the year.
Here are just five simple business resolutions you can set in the new year to help grow your business:
1. Go virtual
One of the easiest ways to save money in the new year is to go virtual. This is not limited to simply moving to web-based programs like Google Drive and Dropbox. All business tasks, such as customer care, order processing, and schedule management, can be handled digitally. And with virtual office solutions, such as live virtual receptionists and virtual office spaces, you can affordably create the professional appearance of a successful corporation even if you are based in the home. Read more...
There is much to be said about business leadership and the virtual office industry, and whether you own a small business, firm, or growing corporation, it is important to learn what makes a leader great. So, we interviewed Martin Senn, Co-founder and COO of Davinci Virtual Office Solutions, to gain better understanding of his entrepreneurial success and the passion for his work.
Senn entered the virtual office industry in 2005 with his business partner, Bill Grodnik. Bill had spent much of his careers as a serial entrepreneur in the Office Business Center industry, during which time he collected a huge amount knowledge. Martin had a long history of involvement with an array of companies in the call center and travel reservation market segments. Add Senn’s experience serving on the industry’s association Board of Directors, and you have a unique set of tools for their venture—and it is this professional background to which they owe much of their success. Read more...
Davinci Virtual Office Solutions recently had an opportunity to host the inaugural LivePerson User Group meeting for Salt Lake City. During the meeting, we covered a number of different topics. One that resonated with all of the companies in attendance was the importance of the connection between corporate culture and brand experience.
Cultivating happy relationships: founding principle
When we founded Davinci back in 2006, we made cultivating happy relationships a centerpiece of our corporate culture—and this included our internal team. The belief was that if we provide a great work environment and empower our employees, our brand would mirror this experience. And it has certainly proven to be true.
Since our team provides front-line customer support for thousands of our customers through our virtual reception services, live chat services, and meeting rooms, the importance of ensuring that our employees embody our corporate values is paramount. Not only are they the face of Davinci to our clients, they are the face of our customers to their customers. Read more...
As an entrepreneur in today’s Web-based world, you have an endless reach of resources and insights to stay progressive. The only trick is, the Web is so big it’s tough to differentiate the good, reliable entrepreneur websites from the bad.
We want to share with you a list of the top entrepreneur websites—full of both tools and advice on topics such as legal, software, marketing, and more. All of these sites are focused on helping your business reach the level of successful you desire.
You might be more familiar with this site because they also publish Inc. Magazine. It provides various perspectives and extensive information for entrepreneurs looking to start or grow a business.
The Forbes site has a section specifically dedicated to small business strategies—sharing insights from industry experts about strategies targeted for smaller businesses. They’ll keep you informed on industry trends as well as share tips for overcoming timely obstacles current small businesses face. Read more...
Successful and active marketing practices are the key to staying in the game when it comes to building your business. Follow these five simple, but critical, marketing tips- perfect for reaching potential customers and building your clientele.
Analyze content success
Take time to reflect on past efforts. What content worked and why? If your business uses a website, dive into the site’s analytics and learn what customers like to see. On that note, is you site fresh with relevant content? Make it a resource for your clients whether you frequently update a news section of your site or maintain a blog with new/trending insights for your industry. Fresh content is key—not only for grabbing the audience’s attention, but also for giving your site more value in the eyes of Google and other search engines. The fresher, more relevant your content is, the more likely a user searching for your services, will see your site in search engine results. Read more...
As a small business owner, you have probably begun to prepare for the upcoming holiday season. As you anticipate a peak in sales as well as operating costs, it is crucial to formulate a strategy to ensure that your business performance is at its peak, too.
The holiday rush can open many doors of opportunity, including expanding your business’s reach by introducing yourself to new customers. To earn their loyalty long after the season ends, it is important to provide the best customer service possible—even when you are at your busiest.
It is easy to be overwhelmed by the holiday workload, but if you anticipate the challenges and properly prepare yourself, you can save a lot of time, money, and headaches. Read more...
Today’s always connected digital experience enables consumers to search online for anything, at anytime, and access millions of results—then instantly make a transaction. This is where the brand challenges (as well as the opportunities) begin.
Being part of the digital ecosystem requires businesses to play by a variety of customer-driven rules of engagement. One of the most important rules of engagement is hiring and growing a team of talented chat agents. These employees are charged with personally nurturing customer relationships and providing a best-in-class customer experience. The benefits of an all-star agent team truly impact bottom-line business results.
Position your team for success
While the right technology enables success, your brand’s results will be only as good as your chat agents’ best efforts—this is where the human factor comes in! Chat agents are your frontline and can either make or break your customers’ experience. Read more...