Posts Tagged ‘Live Web Chat’
NEW YORK-If you’ve been looking for a New Year’s special on virtual office solutions, look no further. Davinci Virtual Office Solutions is giving you one–and an attractive one at that.
Davinci Virtual is offering our popular Live Web Chat absolutely free for 90 days when you purchase any Davinci Virtual Live Receptionist package. This is quite the bargain at a more than a $150 value.
Here’s what you get as part of this virtual office communications promotion:
• Proactive live Web chat
• U.S.-based agents
• Power to convert Web traffic to leads
• Improved Web site effectiveness
• Ability to engage more Web traffic
• After hours messages
• Real-time messages to e-mail
• Real-time messages to text
• Trained experts on your products/services
• Full reporting of chat transcripts
• Up to 25 total live Web Chats
Whether you are in New York, Los Angeles, Chicago, Philadelphia, Miami or somewhere else, you can get a little closer to your customers with this Live Web Chat promotion. Oh, of course we have virtual offices, too. In fact, we have a whole suite of virtual office solutions, including virtual assistants and web conferencing, to help your small business get off to a fast start in 2012.
HUNTSVILLE, AL-Did you know Huntsville has a laundry list of accolades that are drawing businesses there? Indeed, Huntsville is an attractive place to set up a small business and maintain a good quality of life—especially if you have a virtual office space that gives you the freedom of flexibility.
CNN/Money.com named Huntsville among the top 25 places to retire. Huntsville landed at number 12 on the list for the second year in a row. The CNNMoney report noted that the city has a healthy dose of aerospace and high tech companies that feed the intellectual and economic base along with UAHuntsville’s Osher Lifelong Learning Institute. So if your business serves these industries, take notice of the opportunity.
Also, for the third time in five years, Huntsville has been honored as a “Playful City USA,” a national program advocating for local policies to increase play opportunities for children. Huntsville also ranks fifth safest in the U.S. and Forbes magazine lists it as one of America’s Geekiest Cities. That’s actually a good thing, since a geek is a defined as a worker with a bachelor’s level degree in science or engineering-related industries.
Davinci Virtual Office Solutions offers virtual offices in Huntsville at the Huntsville Business Center. Located at 600 Boulevard South, the Huntsville Business enter offers you all the tools and personnel you need to run your business virtually.
When you Huntsville virtual office space from Davinci, you tap into a suite of virtual office solutions, including a prestigious business address in Huntsville, live and virtual receptionists, mail and package receipt, call answering services, virtual assistants, web chat packages, a business support center and much more. You can also opt to rent a conference room on demand or a day office from this Huntsville virtual office location.
Did you see the recent webinar on alternative workplace strategies? The webinar was titled, “Alternative Workplace Strategy: Aligning for Action.” This is a solid webinar that anyone exploring the notion of alternative workplace strategies should view.
In the webinar, Jeff Root, vice president of Product Marketing and Management for PeopleCube and Diane Stegmeier, president of Stegmeier Consulting Group, discussed some of the secrets to success of an alternative workplace strategy. At the core of the message: getting buy-in from key stakeholders and proactively addressing possible objections.
“Develop your change management strategy proactively, and as early as possible in the process of developing a new workplace strategy,” Stegmeier said in the webinar. “Don’t wait until you might face resistance. I guarantee you will face some.”
Davinci Virtual Office Solutions can help you execute your alternative workplace strategy. Whether your company is headquartered in New York, Los Angeles, Chicago, Miami, Philadelphia, or some other part of the country, Davinci has virtual office space at attractive rates.
But beyond virtual office space, Davinci Virtual also has various other virtual office communications solutions. Virtual receptionists, for example, can handle calls for any number of employees working from virtual offices. And virtual assistants can provide support to your virtual office workers. Davinci also offers virtual communications solutions like Live Web Chat and Cisco WebEx for online meetings.
Of course, we realize from time to time that you may need access to a physical office space. That’s why Davinci Virtual Office solutions offers you options like day office space, meeting room and conference room rentals by the hour. The bottom line: Davinci has all of the virtual office tools you need to executive your alternative workplace strategies.
You wanted a New Year’s promotion from Davinci Virtual Office Solutions—and we’re giving you one.
Here’s the deal: We’re offering Live Web Chat absolutely free for 90 days when you purchase any Davinci Virtual Live Receptionist package. That’s more than a $150 value.
Here’s what you get as part of this virtual office communications promotion:
- Proactive live Web chat
- U.S.-based agents
- Power to convert Web traffic to leads
- Improved Web site effectiveness
- Ability to engage more Web traffic
- After hours messages
- Real-time messages to e-mail
- Real-time messages to text
- Trained experts on your products/services
- Full reporting of chat transcripts
- Up to 25 total live Web Chats
You may have already heard about this special virtual office communications offer on ESPN Radio or on CBNC. Now, it’s time to take action. Whether you are in New York, Los Angeles, Chicago, Philadelphia, Miami or somewhere else, you can get a little closer to your customers with this Live Web Chat promotion.
How would you like 90 days of free Live Web Chat to start off 2011 with a bang? Davinci Virtual Office Solutions is making this attractive offer available for new customers.
In case you aren’t familiar with Davinci’s Live Web Chat, think of your own Web experience. You’ve probably been on a Web site shopping at some point and needed more information about a product or service, but didn’t have time to wait your turn in the phone cue to speak to a customer service agent.
Suddenly, you received a pop up from a customer service representative asking if you needed any help and you were so grateful. Davinci Virtual Office Solutions understands that your customers are busy and they want to help you serve them better. That’s why the company is offering you a free 90-day trial of its Live Web Chat service. The service complements Davinci’s high-end live virtual receptionist services and allows customers to convert Web traffic into leads or sales – and it’s only $49 a month.
Here are some great stats that shed light on the importance of Web chat services:
- Agent productivity increases 35% to 75% (Yankee Group)
- Customer service is less expensive with Web chat (Forrester Research)
- Conversion rates are 20% higher (Forrester Research)
- Shopping cart abandonment declines 10% (Marketing Sherpa)
- Chat leads to 30% lift in average order value (Jupiter)
If you have a Web site that sells products or aims to generate leads for services, this will be a godsend for you. After three months, you will pay only $49 a month for the Live Web Chat service. Do the math. That means you are getting $150 worth of free Live Web Chat service so you can see first hand how it impacts your business before you ever pay a penny.
Want more information? Go to the home page now and look for the “Live Web Chat 90 Days Free” banner on the right hand side. Click the banner and you can get started today. Hurry! This offer won’t last long.
You asked for it, we are giving it to you.
That’s right. In our quest to offer the latest and greatest virtual office communications solutions, Davinci Virtual Office Solutions has rolled out new products and applications that work to make your business smarter, faster and more efficient.
“Our new, innovative products integrate seamlessly with our core offerings,” says said Bill Grodnik, President and CEO of Davinci Virtual.” As business migrates to the web completely and our clients become completely mobile, it is critical that we continue to develop applications to match these trends.”
Now, our virtual office, virtual receptionist and virtual assistant clients—or just those of you who need our new services for the first time—can tap into the power of three new tools: Live Web Chat, Speech to Text transcription, and video conferencing.
Let’s take a closer look at each new innovation.
First, our new Live Web Chat service. Whether you want to call it a bell or a whistle, this new service complements our high-end live receptionist services and sets the stage for you to convert web traffic proactively. In other words, you don’t have to sit idle as visitors come and go. You can actually reach out to them to see if they have any questions about your products and services. These services are proven to drive up conversion rates. It’s sort of like walking into a store and having the clerk ask if they can help you find anything. It’s just plain old fashioned customer service—but on the web.
Next, we’re offering for the first time Speech to Text transcription. This service means you don’t have to listen to voice mail anymore. This is the cutting-edge of convenience. Instead of listening through a long list of messages, you—busy person that you are—can simply read through the ones that matter most and save the others for later. And, of course, you can still go back and listen to the messages if you want to.
Finally, we have a video conferencing application that lets you hold virtual meetings with a few clicks. With our video conferencing application you can save on travel costs, travel time and drive greater collaboration with employees, clients and partners.
Davinci Virtual provides virtual office solutions to over 6,500 companies and entrepreneurs throughout the U.S., Canada, Europe, Central America, Asia and Australia. The virtual office concept delivers a full package of services and facilities of a ‘real’ serviced office, without the hassles and demands of leasing full time office space or hiring an in house receptionist. Davinci Virtual has virtual offices in New York, virtual offices Las Vegas, virtual offices in Los Angeles, Chicago virtual offices, virtual offices in Miami, and virtual office space in Denver plus any other metropolitan area throughout the world.
I saw an Associated Press article that asked a provoking question in its headline: “Winter’s coming – time to let workers telecommute?”
That’s a good question, considering the blizzards in cities like Chicago, Minneapolis and other parts of the Midwest. The article offers a thought provoking look at the pros and cons of telecommuting.
“With these early signs of winter, small business owners may want to think about letting workers telecommute rather than contend with snow, sleet and ice. And maybe think about allowing them to telecommute long-term,” writes Joyce M. Rosenberg of the Associated Press.
“Telecommuting employees fall into two categories. Many do it periodically, during an emergency such as bad weather or because they have to care for sick children. But workers at many companies have been telecommuting full-time or almost full-time for years.”
The article goes on to discuss the management issues involved in telecommuting, when employees should put in a “guest appearance,” and dealing with technical issues. Many of the technical glitches can be avoided from the start by using a reputable virtual office provider with state-of-the-art technology.
Virtual office technologies like Cisco’s WebEx are proven reliable, and they are even more affordable as part of a total virtual office package Davinci Virtual has put together. You can create an end-to-end virtual office solution for your company that includes virtual office space, a virtual receptionist, virtual assistants, Live Web Chat, web conferencing and more.
So as the weather chills, consider if you want your business to be considered for one of those ‘best places to work’ lists. Many of those companies, large and small, have a common trait: telecommuting and virtual offices. If you aren’t ready to buy into a virtual office solution for telecommuting on a regular basis, wisdom dictates at least putting a plan in place for snowy days when it’s not safe to get to the office.
At Davinci Virtual, we know that free is always popular. That’s one of the reasons why we launched a free DavinciMeetingRooms.com Member Access Card Program.
“We are excited to launch our member access card program,” says Bill Grodnik, president and CEO of Davinci Virtual. “Now clients can search and book professional meeting space instantly online and take advantage of all member benefits.”
Here’s how it works: This free card gives virtual office clients, business travelers and entrepreneurs access to Davinci’s global network of over 750 professional office locations and more than 2,200 professional meeting spaces. Now clients can reserve professionally equipped day offices, conference rooms and meeting facilities anywhere, anytime via Davinci’s online reservation platform.
Yes, I said anytime, anywhere. And, yes, I said free.
Let’s dig a little deeper. DavinciMeetingRooms.com gives you access to advanced applications like instantly available, live conference room inventory. But there’s more than that. You can also choose your critical add-on services from the online interface, including LCD projectors, video conferencing, catering and business support services as well as an array of easy to use interactive tools and search filters.
In case you aren’t familiar with Davinci Meeting Rooms, allow me to formally introduce you. Davinci Meeting Rooms offers a comprehensive online reservation platform allowing access to live inventory of thousands of conference rooms and business support services in cities large and small, including New York City, Los Angeles, San Francisco and Chicago. Ultimately, Davinci Meeting Rooms is leveling the playing field for small business allowing companies to create an image on a small business budget.
This is the perfect complement to our virtual office space. Davinci’s virtual offices and services include local or toll-free telephone and fax numbers, digital voicemail, electronic fax, email, online command center, unified messaging, voice and video conferencing, voicemail to email, fax to email, professional live receptionist services, live call answering, screening and forwarding, find me, follow me, live Web chat, outbound calling, customer service, appointment scheduling, order taking, and much more.
Are you a web worker? If so, you’ll be interested in results from the Web Worker Survey 2010.
WebWorkerDaily, along with GigaOM Pro, conducted the survey of web workers, loosely defined as “anyone who works using the web” to discover some keen insights. I wish they had included the use of virtual offices in the study, but we’ll talk more about how these two worlds meet in just a minute. First, let’s look at the survey results.
One interesting finding was that most web workers are actually not freelancers. That busts a myth, indeed. Sixty-one percent of web workers are full-time employees. That said, nearly half (45%) are freelancers (which seems to suggest that some full-time employees are moonlighting).
The survey also explored coworking, and discovered it’s more popular in Europe than in the U.S. Still, about 30 percent of overall respondents are using some type of coworking set up. What’s more prevalent is the use of Skype. A whopping 90 percent of web workers are using this instant messaging and VoIP tool. Another 38 percent are using cloud-based office suites like Google Docs and Zoho.
Virtual Office Takeaways
Again, the survey didn’t look at the virtual office. But here’s some of my takeaways from the survey as it relates to virtual office space and virtual office technologies.
First, nearly half of web workers are freelancers, and, as I mentioned, it seems some of them may be moonlighting. A virtual office can be a smart solution for a full-time employee who’s doing on work on the side. A virtual office gives the moonlighting employee a special local or 800 number where clients can call without disturbing them during their 9-to-5 job. The virtual office also offers the moonlighter a prestigious business address. The moonlighter can also meet with the client in a conference room at the virtual office provider’s bricks-and-mortar campus. This way the employee keeps the freelance operations completely separate.
I also thought it was interesting that coworking is more popular in Europe. Again, the survey didn’t mention virtual offices but we all know that virtual offices are extremely popular in the U.S. I would bet virtual offices are still more popular in cities like Atlanta, Jacksonville, and Cleveland than are coworking facilities.
So far as Skype and Google Docs, virtual office technologies can compliment those offerings. Davinci Virtual, for example, offers an attractive rate on Cisco WebEx technologies to its virtual office customers. There’s also Live Web Chat services that can help moonlighting freelancers stay focused on their full-time job while someone else deals with their clients.
If you haven’t tried Google Docs yet, check out this quick video explaining its benefits:
As flood waters begin to recede in Tennessee, volunteers are coming on the scene to help clean up a devastated Nashville. One organization, Hands On Nashville, is overseeing 12,000 volunteers while Volunteer Tennessee is taking emergency donations to help families whose homes were destroyed by the floodwaters and celebrities are donating monies to help victims.
According to the Army Corps of Engineers, the waters that hit Nashville qualify as a 1,000-year flood, which means it was an event that could be expected to happen once in every 1,000 years. The Army Corps of Engineers said the flash nature of the flood made damages unavoidable. Downtown Nashville has a small advantage because of topography, but flooding has also damaged the city’s core.
Our customers in Nashville can rest assured that virtual office service is not interrupted. With a virtual office in Nashville, clients can still rely on a local or 800 number for clients to call.
Remote receptionists are still scheduling appointments, making outbound sales calls, receiving messages and forwarding calls to victims of the flood. And our Live Web Chat service is still helping Nashville customers generate leads online.
Our Nashville customers affected by the flood can still do business by renting day offices in other Tennessee cities. Davinci Virtual has network partners in Brentwood, Memphis, Franklin and Knoxville standing by with office space. Davinci Virtual also allows customers to tap into Cisco’s WebEx web conferencing technology to avoid complete interruption of business meetings where travel is not an option.
Check out this video that shows the Nashville 1,000-year flood:
Follow Us
